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Privacy Policy

WotsDoin Media Pty Ltd
ABN: 75 693 313 512
Last updated: 14th December 2025

  1. Introduction

WotsDoin Media Pty Ltd (we, us, our) is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with:

  • The Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), and
  • The General Data Protection Regulation (GDPR) for individuals located in the European Union and United Kingdom.

This Policy applies to all users of our website and services.

  1. Personal Information and Personal Data

Personal information (Australia) and personal data (GDPR) refers to any information relating to an identified or identifiable individual.

This may include:

  • Name and contact details
  • Business or organisation details
  • Email address and phone number
  • Website URL and enquiry content
  • IP address and device identifiers
  • Payment and transaction details
  • Marketing preferences
  • Any other information you voluntarily provide
  1. How We Collect Personal Data

We collect personal data when you:

  • Visit or interact with our website
  • Submit enquiry, quote, or contact forms
  • Book calls, consultations, or audits
  • Subscribe to email marketing or resources
  • Engage us for services
  • Communicate via email, phone, or social media
  • Interact with our ads or tracking technologies

We also collect certain data automatically through cookies and analytics tools.

  1. Legal Basis for Processing (GDPR)

Under the GDPR, we process personal data on the following legal bases:

  • Consent – where you have given clear consent (e.g. subscribing to emails)
  • Contract – where processing is necessary to provide services
  • Legitimate interests – for business operations, analytics, and marketing, provided these interests are not overridden by your rights
  • Legal obligation – where required by law
  1. How We Use Personal Data

We use personal data to:

  • Respond to enquiries and provide services
  • Prepare quotes, proposals, and agreements
  • Manage client relationships and projects
  • Process payments and invoices
  • Improve our website, marketing, and services
  • Deliver email communications and marketing campaigns
  • Comply with legal and regulatory obligations
  1. Cookies, Analytics and Advertising Tools

Our website uses cookies and similar technologies to improve performance and measure engagement.

Tools We Use May Include:

Google Analytics
Used to analyse website traffic, user behaviour, and performance. Google may process data outside Australia. Data is anonymised where possible.

Meta Ads (Facebook & Instagram)
Used to measure advertising effectiveness and deliver targeted ads. Meta may collect interaction data via tracking pixels.

Google Ads
Used for advertising, conversion tracking, and remarketing.

You can manage or disable cookies via your browser or cookie consent tools.

  1. Email Marketing Platforms

We may use third-party email marketing platforms to manage communications, including:

  • MailerLite
  • Brevo (formerly Sendinblue)

These platforms may store subscriber information such as name and email address. You can unsubscribe at any time via links provided in emails.

  1. Payment Processing

Payments may be processed securely through third-party providers such as:

  • Stripe

WotsDoin Media Pty Ltd does not store full credit card details. Payment data is handled in accordance with the provider’s security and compliance standards.

  1. Disclosure of Personal Data

We may disclose personal data to trusted third parties where necessary, including:

  • Hosting and cloud service providers
  • Analytics, advertising, and marketing platforms
  • Payment processors
  • Email and CRM systems
  • Contractors, developers, and consultants
  • Professional advisers (legal, accounting)

We do not sell personal data.

  1. Overseas Data Transfers

Some third-party providers may store or process data outside Australia, the EU, or the UK.

Where applicable, we take reasonable steps to ensure safeguards are in place, such as:

  • Standard contractual clauses
  • GDPR-compliant privacy frameworks
  • Reputable, industry-standard providers
  1. Data Security

We take reasonable technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

No online system is 100% secure, but we follow industry best practices.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes

Data is securely deleted or anonymised when no longer required.

  1. Your Rights (GDPR)

If you are located in the EU or UK, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us using the details below.

  1. Access and Correction (Australia)

Australian users may request access to or correction of their personal information in accordance with the Privacy Act.

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  1. Complaints

If you believe we have breached your privacy rights, please contact us.

If you are not satisfied with our response:

  • Australian users may contact the Office of the Australian Information Commissioner (OAIC)
  • EU/UK users may contact their local data protection authority
  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when published on our website.

  1. Contact Us

WotsDoin Media Pty Ltd
ABN: 75 693 313 512
📧 stewart@wotsdoinmedia.com.au
🌐 https://www.wotsdoinmedia.com.au

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